Contact Us
Get professional support for your fitness journey. We're here to help with consultations, plans, and any questions you have.
Support Hours
Our support team is available Monday through Friday, 10 AM to 6 PM IST. We respond to all inquiries within 24-48 business hours with personalized assistance.
Business Hours
Monday - Friday: 10:00 AM - 6:00 PM IST
Saturday - Sunday: Limited availability for urgent matters
Response Time
Email: 24-48 business hours
WhatsApp: Same day during business hours
Urgent matters: Within 4-6 hours
How to Reach Us
Email Support
Primary Contact:
fitnesscoachtanuja@gmail.com
Best for: Detailed questions, plan modifications, general inquiries, and non-urgent matters.
WhatsApp Support
Active Clients Only:
+91 9090 918 914
Best for: Quick questions, urgent matters, appointment changes, and existing client support.
Book a Consultation
Free Strategy Call:
Schedule Online
Best for: New clients, fitness assessments, goal setting, and personalized coaching discussions.
Social Media
Follow My Journey:
@fitnesscoachtanuja
Best for: Fitness tips, motivation, success stories, and community engagement.
What We Can Help You With
Consultation Support
Questions about booking, rescheduling, or preparing for your consultation. Technical issues with video calls or consultation materials.
Plan Clarifications
Help understanding your workout plans, exercise instructions, nutrition guidelines, or any part of your personalized fitness program.
Plan Modifications
Requests for plan adjustments due to equipment changes, schedule modifications, or corrections to errors in your materials.
Billing & Payments
Questions about invoices, payment methods, refund requests, or any billing-related concerns for our services.
Technical Issues
Problems downloading materials, accessing files, video playback issues, or any technical difficulties with your fitness resources.
General Inquiries
Questions about our services, coaching approach, success stories, or anything else related to your fitness journey with Coach Tanuja.
Response Time Expectations
We pride ourselves on responsive, professional communication. Here's what you can expect when you reach out to us for support or inquiries.
Email Responses
Standard: 24-48 business hours
Complex Issues: Up to 72 hours
Acknowledgment: Within 24 hours for all emails
WhatsApp Responses
Business Hours: Same day response
After Hours: Next business day
Urgent Matters: Within 4-6 hours
Priority Support
Active Clients: Priority response
Urgent Issues: Same day attention
Technical Problems: Immediate assistance
Weekend & Holidays
Limited Availability: Emergency only
Response Time: Next business day
Urgent Matters: WhatsApp for fastest response
Send Us a Message
Have a specific question or need personalized assistance? Fill out the form below and we'll get back to you within 24-48 business hours with a detailed response tailored to your needs.
If the form above doesn't work on your device, you can also email us directly at fitnesscoachtanuja@gmail.com or message us on WhatsApp at +91 9090 918 914.
Frequently Asked Questions
How quickly will I get a response?
We respond to all emails within 24-48 business hours. WhatsApp messages from active clients typically get same-day responses during business hours (10 AM - 6 PM IST).
Can I get help with my workout plan?
Absolutely! We provide ongoing support for all our clients. Whether you need exercise clarifications, form guidance, or plan modifications, we're here to help you succeed.
What if I have an urgent question?
For urgent matters, WhatsApp is your best option at +91 9090 918 914. We prioritize urgent messages and typically respond within 4-6 hours, even outside regular business hours.
Do you provide support after my consultation?
Yes! We provide ongoing support to ensure your success. This includes plan clarifications, progress check-ins, and adjustments as needed. Your success is our priority.